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The answer is human.

Improve your business’s customer service with our affordable virtual receptionists, who provide the same high-quality service as an in-person team at a fraction of the cost.

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AND OVER 400 NEWS SITES

We Offer Awesome Services

Appointment Scheduling

Your customers can book appointments anytime through our receptionists.

Bilingual Answering Service

We offer a fully bilingual answering service staff to better serve your Spanish-speaking customers.

24/7 Answering Service

All calls are answered around the clock in real time by our friendly and knowledgeable in-house agents.

Help Desk

Help desk support for hardware, software, website navigation, diagnostics, troubleshooting and all Tier-1 support questions.

All Services
76
of people switch to another competitor after one bad customer experience.
80
of callers hang up when they reach a voicemail.
Let us handle your calls

We can manage your after-hour calls, overflow calls or every call.

Get Started

How it Works

1. Setup

Tell us about your company, your desired greeting, and the manner in which you would like us to interact with the people who contact you. From “hi” to “goodbye,” the entire conversation is under your control.

2. We take your calls

Begin forwarding calls.

To your callers, we will sound like we are part of your staff. Our friendly receptionists are happy to answer questions, set appointments, place orders, interpret, take messages and/or transfer calls to you or your staff.

At any time, you may change how you want us to greet your customers.

3. Receive your messages

Once the call ends, you will receive a message including the caller’s contact information and their message delivered to your email and/or SMS.

Get in touch

Reach out to one of our sales and customer service representatives to get to know more about Answer Nest and how it can help your business.

888.510.4085
hello@answernest.co
1150 Nw 72nd Ave Tower I Ste 455
Miami, FL 33126

Send us a message


Frequently asked questions

What is a 24/7 answering service?

It’s a service in which calls to your business can be answered at any time of day or night by the helpful and knowledgeable receptionists of a 24/7 answering service. Your consumers can reach a real person, guaranteeing that they will receive the same high level of service they have come to expect from your company.

Why should I use a live answering service instead of a receptionist in my own office?

The cost of employing a full-time receptionist might be rather high. In contrast, a live answering service utilizes cutting-edge telecommunications technology to provide around-the-clock support for your business at remarkably low cost, allowing you to redirect those savings toward other areas of operation.

Do you charge additional fees for your bilingual answering service?

Our bilingual receptionists can take your calls in either English or Spanish at no extra cost.

Do you charge per call, per minute or per month?

You’ll select a minute per month plan according to the number of minutes you anticipate using.

We bill on a per-minute basis, so you’ll only pay for the actual time an agent spends working on your account over the phone, including any after-call work done to take your messages.