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Answering Service Solutions

Never miss another call with our telephone answering service and contact center solutions. We have you covered with our knowledgeable and friendly virtual receptionists that are eager to assist you around the clock.

Our Specialties

Big corporation or small business, we're here to help

Appointment Scheduling

We can set, cancel, and reschedule appointments based on your guidelines using any web-based appointment software you have.

After-hour Service*

Leave your call worries behind and let our friendly and knowledgeable in-house agents take over, answering every call in real-time, even when you're gone for the day.

Bilingual Answering Service

We offer a fully bilingual answering service staff to better serve your Spanish-speaking customers. Never pass up a sales opportunity and broaden your reach by targeting a new demographic.

Lead Capture

Customers call you about an ad or a service, but you're too busy. We'll greet them and gather their information so you may call them when it's convenient for you.

Help Desk

24/7 help desk support for hardware, software, website navigation, diagnostics, troubleshooting and all Tier 1 support questions.

Message Taking

Taking messages in a timely and competent manner is a crucial aspect of providing excellent service to customers.

Disaster Recovery

Whether it's a natural or man-made disaster, when it matters most, we'll be there to answer the phone for your company.

RSVP/ Event Registration

We will address any concerns, register your guests, and prioritize attendance.

Create a great impression and make every call count

Nearly 3 out of 5 consumers report that good customer service is vital for them to feel loyalty toward a company.
Plans & Pricing

How it Works

1. Let's talk business.

Tell us about your company, your desired greeting, and the manner in which you would like us to interact with the people who contact you. From “hi” to “goodbye,” the entire conversation is under your control.

2. We take your calls

Begin forwarding calls. To your callers, we will sound like we are part of your staff.

Our friendly receptionists are happy to answer questions, set appointments, place orders, interpret, transfer calls and/or take messages.

At any time, you may change how you want us to greet your customers.

3. Receive your messages

Once the call ends, you will receive a message including the caller’s contact information and their message delivered to your email and/or SMS.

Frequently asked questions

What is a 24/7 answering service?

It’s a service in which calls to your business can be answered at any time of day or night by the helpful and knowledgeable receptionists of a 24/7 answering service. Your consumers can reach a real person, guaranteeing that they will receive the same high level of service they have come to expect from your company.

Why should I use a live answering service instead of a receptionist in my own office?

The cost of employing a full-time receptionist might be rather high. In contrast, a live answering service utilizes cutting-edge telecommunications technology to provide around-the-clock support for your business at remarkably low cost, allowing you to redirect those savings toward other areas of operation.

Do you charge additional fees for your bilingual answering service?

Our bilingual receptionists can take your calls in either English or Spanish at no extra cost.

Do you charge per call, per minute or per month?

You’ll select a minute per month plan according to the number of minutes you anticipate using.

We bill on a per-minute basis, so you’ll only pay for the actual time an agent spends working on your account over the phone, including any after-call work done to take your messages.