Never miss another call with our telephone answering service and contact center solutions. We have you covered with our knowledgeable and friendly virtual receptionists that are eager to assist you around the clock.
Answering Service Solutions
Our Specialties
Big corporation or small business, we're here to help
Create a great impression and make every call count
Nearly 3 out of 5 consumers report that good customer service is vital for them to feel loyalty toward a company.
Plans & PricingHow it Works
1. Let's talk business.
Tell us about your company, your desired greeting, and the manner in which you would like us to interact with the people who contact you. From “hi” to “goodbye,” the entire conversation is under your control.
2. We take your calls
Begin forwarding calls. To your callers, we will sound like we are part of your staff.
Our friendly receptionists are happy to answer questions, set appointments, place orders, interpret, transfer calls and/or take messages.
At any time, you may change how you want us to greet your customers.
3. Receive your messages
Once the call ends, you will receive a message including the caller’s contact information and their message delivered to your email and/or SMS.
Frequently asked questions
What is a 24/7 answering service?
It’s a service in which calls to your business can be answered at any time of day or night by the helpful and knowledgeable receptionists of a 24/7 answering service. Your consumers can reach a real person, guaranteeing that they will receive the same high level of service they have come to expect from your company.
Why should I use a live answering service instead of a receptionist in my own office?
The cost of employing a full-time receptionist might be rather high. In contrast, a live answering service utilizes cutting-edge telecommunications technology to provide around-the-clock support for your business at remarkably low cost, allowing you to redirect those savings toward other areas of operation.
Do you charge additional fees for your bilingual answering service?
Our bilingual receptionists can take your calls in either English or Spanish at no extra cost.
Do you charge per call, per minute or per month?
You’ll select a minute per month plan according to the number of minutes you anticipate using.
We bill on a per-minute basis, so you’ll only pay for the actual time an agent spends working on your account over the phone, including any after-call work done to take your messages.